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Tire Retail System


New trends, new models, new challenges,ZQSOFT
empowering the transformation and upgrading of the manufacturing industr

TRS

Building a new ecosystem of tire service providers and achieving full chain digital collaboration

​Seamless connection between tire manufacturers (suppliers), brand service headquarters, offline service stores, and end car owners, covering the entire business scenario from production, distribution, warehousing, service to after-sales.

  • Data driven: Through real-time data streams that run through the entire chain, accurate inventory forecasting, efficient service scheduling, and precise marketing outreach are achieved, driving cost reduction and efficiency improvement in all aspects.

  • Ecological closed-loop: With car owners as the center, we integrate high-quality products from suppliers, standardized management from headquarters, and professional services from stores to create a one-stop experience loop of "tire selection, purchase, installation, and maintenance", greatly enhancing customer loyalty.

  • For the industry: breaking down information silos, optimizing industry chain efficiency, and reshaping the digital standards of the tire service industry.

  • For enterprises: Empower headquarters to strengthen control, assist stores in enhancing competitiveness, and help suppliers accurately reach the market.

  • For car owners: Get more transparent, convenient, professional, and reliable tire related products and services.

Headquarters operation management platform

​Real-time visual monitoring of key data across the entire network, such as total sales, revenue of each store, inventory turnover rate, and membership growth, is available at a glance.

  • Standardized operation management: Unify the release of service standards, training content, and marketing activities (SOP), ensuring consistency in service quality and brand image across all stores.

  • Intelligent supply chain collaboration: Based on inventory and sales forecasts of each store, generate intelligent purchasing suggestions, and issue centralized or warehouse-specific purchasing instructions to suppliers.

  • Financial Center: Unify the management of settlements with suppliers and profit sharing with stores, forming a clear and automated financial reconciliation process.

  • Data analysis and decision support: Conduct in-depth analysis of sales, inventory, and customer behavior data to provide decision-making basis for product planning, market strategy, and store support.

  • Enhanced control: Implement refined and standardized management of people, goods, money, and operations to enhance overall operational efficiency.

  • Scientific decision-making: Make decisions based on data rather than experience, reduce operational risks, and seize market opportunities.

  • Scale expansion: Establish a management model that can be quickly replicated to lay a solid foundation for the continuous expansion of the chain scale.

Store Smart Workstation

​The professional and efficient service process significantly enhances car owners' satisfaction and trust.

  • Intelligent vehicle receiving and invoicing: Quickly identify vehicle models, recommend suitable tires, generate invoices with one click, and enable online payment, significantly enhancing reception efficiency.

  • Inventory management: Real-time synchronization of inventory, support for scanning barcodes for inbound and outbound transactions, and automatic alerts to headquarters or the system when inventory levels are too low.

  • Membership and Marketing: Easily manage membership, recharge, and consumption verification, receive marketing tasks (such as coupons) issued by the headquarters, and execute precise push notifications.

  • Service appointment scheduling: Manage online appointment orders, allocate workstations and technicians reasonably, and avoid long waiting times for customers.

  • Performance report: View daily/monthly performance, technician hours, best-selling products, and other data of the store for self-management.

  • Improve efficiency: Simplify daily workflows, reduce manual recording and communication errors, and serve more customers.

  • Boost revenue: Enhance customer repurchase rate and average transaction value through member marketing and precise service recommendations.

  • Reduce costs: Optimize inventory structure, reduce capital occupation and losses from dead stock.

Member-end car maintenance APP

​Online appointment, transparent pricing, and elimination of information asymmetry ensure more assured consumption. You can obtain professional advice based on vehicle model data and genuine product guarantee services.

  • One-click store locator/appointment: Locate nearby officially certified stores, select service items, discount packages, and make an appointment online, without having to queue up.

  • Tire Mall: Browse and purchase genuine tires suitable for your car online, with options for in-store installation or direct home delivery.

  • Big data: By integrating big data on vehicle models and vehicle maintenance, we provide professional services to our members

  • Digital vehicle log: Record each service, tire wear, and next maintenance schedule, and proactively send reminders.

  • Member Center: Integrates points, coupons, recharge balance, and member level benefits, making all promotions clear at a glance.

  • Online evaluation: Gain insight into users' genuine feelings, and after the service is completed, they can evaluate and share their feedback on the store.

  • Discount and Convenience: Enjoy exclusive member benefits and promotional activities conveniently, and receive tangible discounts.

Supplier collaboration platform

​Establish a transparent, efficient, and collaborative new retail-supplier relationship, and grow together with the service platform.

  • Order collaboration: Receive purchase orders from headquarters online, quickly confirm and arrange shipment, and synchronize status in real time.

  • Inventory visibility: You can apply to view channel inventory data (supporting regional and store-specific data), enabling better formulation of production plans and marketing strategies.

  • Channel management: Manage all partners, view sales data of products, analyze market performance. Empower procurement to negotiate price reductions

  • Marketing empowerment: Obtain new product information, training materials, and market support policies (such as rebates) from channels to ensure accurate and direct delivery of information to stores.

  • Reconciliation and Settlement: Complete online reconciliation, invoicing, and settlement applications with headquarters, ensuring efficient and clear financial processes.

Free access plan
Based on the needs of different roles, ZQSOFT integrates manufacturing and operational software products to provide you with a precise one-stop solution.
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